Category · 12 articles
Frequently asked questions across distribution, billing, pitching, and more.
Yes. If you take down a release, you don't need to create a new one. Just re-distribute the same release. Why? By keeping the same UPC and metadata, you preserve the connection to your original releas…
As a Hitskope client, you can pitch your priority releases to various DSPs. Submission is done through a designated form designed to capture all the release and artist information relevant to the DSPs…
Filter your releases by genre: 1. Go to your music page 2. Click the filter option 3. Select the genres you want to view This works for both releases and tracks.
Multi-Factor Authentication (MFA) adds an extra verification step when you perform a sensitive action. Even if you're already logged in, critical changes require a one-time passcode. When MFA is enabl…
To ensure your TikTok manual claim is processed quickly and correctly, you must follow the exact format below. Submitting incorrect or incomplete information will result in automatic rejection of your…
Before requesting artist verification, confirm: - Your account is in good standing with no community guideline violations. - Your account has a verified email. Add one in the Snapchat app: https://hel…
All Hitskope clients using the Hitskope Spotify deal are eligible for Spotify Discovery Mode (SDM) submission. WHAT IS SPOTIFY DISCOVERY MODE? With SDM, artists and labels can prioritize specific song…
We support high-resolution audio, including files mastered at up to 24-bit / 192kHz. - File types: WAV (or FLAC) - Sample Rates: 44.1kHz, 48kHz, 88.2kHz, 96kHz, and 192kHz - Bit Depth: 16, 24 Please r…
TikTok has officially launched TikTok for Artists, a new insights platform for artists, managers, and label partners. Track trends. Build fan engagement. Plan release campaigns. This tool gives you de…
If you operate a label account with artists on your roster, you'll see an option to mark a payee or roster account as "VIP". The VIP label is exactly that — a label. It has no functionality beyond sig…
First, don't worry — your assets and data are safe. Second, if you know why the payment failed, reach out to client billing to work with us on resolving it. If you don't know why your payment failed,…
Each DSP handles migrations differently. In most cases, you'll keep historical data like streams and monthly listeners. Check with support before you migrate — especially if you're concerned about a s…
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