Why is my music muted in a TikTok video?

TikTok allows 60 seconds of any sound recording in a video if that track has been distributed to them. If you or your artist uploads a video with more than 60 seconds of your track, TikTok will fully mute that video.

You cannot reverse this muting. Remove the video and reupload with no more than 60 seconds of your track.

If your artist has been safelisted and still has trouble promoting their song:

The in-app promote button cannot be used with copyrighted audio, even if safelisted. Promote via TikTok for Business (TikTok Ads Manager): https://www.tiktok.com/business/en-US